I learned to cut my own over a decade ago and have been doing ever since (aside from the period of time when it was really short because I cut it all off to a short pixie). In my experience, it seemed most hair stylists I came across thought they knew better what I wanted than I did. They figured once the cut was over I would be so happy. Then they try to sell me on it afterward, like, "See? It looks so healthy now." Or "I cut off all the damage you had." "This definitely looks much better/youthful/modern blah blah blah...it was just way too long/boring." And some people are super thoughtless. My mom has made the exact same face and comment every time I've mentioned trimming my hair. She make like a mild *yuck* face and say, "It was getting way too long." Even if I cut a half inch! Sometimes I wonder if people just think you want them to say that what you had was bad and this is way better.
And I do believe that people in the US that were raised on inches and stubbornly refuse to ever learn another system of measurement still have no idea what an inch actually looks like. Ever since I was a little kid getting a haircut, I remember seeing the hairdressers holding up their combs with their fingers indicating how much they intend to cut and it was always about 4 to 6 inches regardless of what you say to them. My mom started cutting my hair at home and it was way better.
I also think that people have absolutely no idea how fast hair grows, especially if theirs is short. It seems the general belief is that however much they cut off it should be back within a few months. Because "it grows back so fast" and if it doesn't its must be because "your hair must grow really slow then and maybe you should take some hair vitamins". So they take cutting off a year or two's worth of hair like if you got a scrape that will heal in a couple of weeks. What's the big deal?! Yeah, not how that works.
In short, if your hair is important to you, either find someone that actually listens and never leave them or learn to do it yourself. Some people don't listen or take you seriously even if you are abundantly clear and very serious, whether you are telling how much you want cut off your hair, explaining them that you are allergic to whatever ingredients, getting into a serious relationship, etc.
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