Login issue

**Ylva** · July 26th, 2021, 09:07 AM

Sorry for the double thread, fellow mods, but I thought maybe someone here might have ideas!

I recently came back to my flat, so I haven't used that PC for a couple of weeks. When I try to use the LHC on it, I can't post or edit anything. I couldn't even report. It says something about a missing security token.

My Windows is up to date and I cleared my cache and cookies. Now I can't even log in! I input my username and password and click the login button, but it just reloads the page and I'm not logged in. I've cleared the DNS cache and I use the same internet on my PC and phone but phone is connected to WiFi and PC is not wireless. This is posted from my phone. The same happens using a different browser.

I'm at my wits end, any ideas?

ETA: Browsers are also up-to-date

**Ylva** · July 26th, 2021, 12:12 PM

I tested this on another vBulletin forum (same version) and it worked just fine. So it's just the LHC :/

**foreveryours** · July 26th, 2021, 12:22 PM

Same if you shut everything down, even power, and then restart? Computers execute code in giant endless loops. Small errors can accumulate (bugs) which need to be periodically "erased". More than just restarting a program like a browser. Sometimes you need to restart the WHOLE DANG THING.

So maybe starting fresh will work for you?

**Ylva** · July 26th, 2021, 12:39 PM

Originally Posted by foreveryours

Same if you shut everything down, even power, and then restart? Computers execute code in giant endless loops. Small errors can accumulate (bugs) which need to be periodically "erased". More than just restarting a program like a browser. Sometimes you need to restart the WHOLE DANG THING.

So maybe starting fresh will work for you?

I took out the power (PC and router) and let everything sit for a few minutes. Still same :/

**lapushka** · July 26th, 2021, 01:12 PM

Wonder if this has anything to do with the 1 account per lifetime thing.

That just coming from a different device gives issues.

Hope you get an answer soon, because to me... it's taking too much time. I would go nuts.

**foreveryours** · July 26th, 2021, 01:15 PM

OK. One last trick ...

I use Firefox for most of my online work, but Firefox is no longer "well supported" these days and can sometimes take an update or two beyond being "up to date" to work with some websites. PC and smartphone FF are not quite the same so one may work and the other not even though both are "up to date". If you use Firefox, Chrome might help until then. It works for virtually everything (but it's a resource hog).

**foreveryours** · July 26th, 2021, 01:17 PM

Originally Posted by lapushka

Wonder if this has anything to do with the 1 account per lifetime thing.

That just coming from a different device gives issues.

Hope you get an answer soon, because to me... it's taking too much time. I would go nuts.

I thought the same thing at first too lapushka, maybe only a single login is allowed at once. But I can login from Chrome and Firefox simultaneously so that's not it.

**Ylva** · July 26th, 2021, 01:24 PM

Originally Posted by lapushka

Wonder if this has anything to do with the 1 account per lifetime thing.

That just coming from a different device gives issues.

Hope you get an answer soon, because to me... it's taking too much time. I would go nuts.

Originally Posted by foreveryours

I thought the same thing at first too lapushka, maybe only a single login is allowed at once. But I can login from Chrome and Firefox simultaneously so that's not it.

I've been logged in on multiple devices since forever and this has never happened before. Just now while I was literally just... away.

Originally Posted by foreveryours

OK. One last trick ...

I use Firefox for most of my online work, but Firefox is no longer "well supported" these days and can sometimes take an update or two beyond being "up to date" to work with some websites. PC and smartphone FF are not quite the same so one may work and the other not even though both are "up to date". If you use Firefox, Chrome might help until then. It works for virtually everything (but it's a resource hog).

I'm already using Chrome, but I think I'll download Firefox just to test. The other browser I tested was Edge.

**Ylva** · July 26th, 2021, 01:28 PM

Nope, same thing on Firefox.

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**physicschick** · July 26th, 2021, 02:02 PM

So frustrating! I hope you can figure it out. Is your computer running some kind of firewall? Have you tried doing a web search for the exact text of the error you're getting (you mentioned it was something about a missing security token)?