Thank you for the warm welcome
I did after about 3rd use of the shampoo within approximately two days. I'm not quite sure really, and my scalp is ostensibly OK, which makes me think there is an internal problem and I'm not really sure where to start.
Unlikely, because the shedding is extremely noticeable—think scratching your hair and having quite a few hairs come out— the sink, the floor, the brush, my forehead all have hairs when I brush.
This is extremely infuriating, I'm sorry she had to go through this. This is almost exactly what happened to me: quick look with a dermascope, and some even without, and they have magically "diagnosed" the issue.
I hope she does not have to go to them again.
Thank you so much for your input Ylva, much appreciated.
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