What kind of shampoo and conditioner are you using? Have you clarified? Are you using a shampoo that has worked before for you? When your hair is "lank" and your scalp itchy it can be an sensitivity/allergy to the shampoo or conditioner or buildup. Have you tried scritching? Sometimes it can be sebum clogging the pores too.
I would make sure it's clarified first to rule out any buildup issues. If you use cones, you might try leaving them off for a bit to see how that works. In place of CO your scalp might need some shampoo at least now and then. I do CWC by putting a light condtioner all over my length and applying a diluted SLS shampoo only on my scalp. I mix about 1 teaspoon shampoo to a squirt bottle of warm water shook up and squirt it all over my scalp rubbing a bit and letting it run down the length. Then you rinse it all very well and apply a second light or heavy conditioner if needed and rinse well.
If you are not using a leave-in or doing Deep treatments you need to do these too whatever is appropriate for you own hairtype.
If you have damage from heat or chemicals just baby your hair and either trim off all the damage at once or trim a bit at a time until it's gone. That concerns the length problems of course.
Also your shampoo could be the wrong kind. You may find a more gentle one or one that has tea tree oil. There are many more things you could try just read here all about it and it's a matter of trial and error mostly. Hope you find the answer!
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