Firs thing I recommend is a second opinion on the thyroid. Dry skin/hair is a symptom of hypothyroidism, meds might really help you out. Second thing that comes to mind is to clarify, even though you prefer natural, a good cleansing shampoo could really help if you have build up. Suave daily clarifying is my go to for this, its cheap, works well and is lightly scented.
Since your normal conditioner has protein, maybe you need to find protein free products, see if that helps. Of course the famous SMT would be the second thing to try after clarifying.
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