I agree that there is a slight learning curve to getting the most out of the Tangle Teezer with the least damage. You must hold the brush firmly, and let it worry about avoiding the big bad knots. When one is found just brush that area in full motions, or gently separate with your fingers and brush through it. I bought them for two curly friends (both male) one with fine soft blond curls that would be apl stretched, and one with tight coarse dark curls whose hair is likely at waist when stretched. Both boys love it so much they moved to Tangle Teezers almost exclusively.
One word of advice: Do not do what the box says and just start at the top and go through all the hair at once, this may be damaging, plus, it's frustrating. Section your hair at least in half, if not many smaller sections (I find that I like six sections best for my hair. First parted down the center then: back third, over ear third and the "bangs" area on each side) start at the bottom couple inches in each section, brush downwards and when you go to brush again, insert the teeth a couple inches higher than you did last time. When a tangle is encountered try "attacking at multiple angles. From the back of the hair section, the front of the section, and both sides.
I move the brush from the outside to the inside as I go anyway, because the bristles are a little too short to go all the way through thick hair. That's okay for me, though, because I feel like I have more control. My hair is very tangle-prone, so I still take about 15 minutes to detangle all my hair. Mind you, my tangle-prone hair is almost to my knees now and when I first got the Tangle Teezer in 2010, it took the chore from 45 minutes or more some days, down to 10 minutes on my then-waist-length hair.
The smaller versions require more sectioning and have slightly stiffer bristles. I own a magic Flowerpot, it is a bit more effort to use, because its surface area is much less than the original. It has pretty much become Snuggles' personal hair brush, because his hair is much thinner, therefore requires almost no sectioning at all to brush gently and effectively; thick hair requires more sectioning. I have two knock offs as well: The Hair Bean* and the palm held Tangle Tamer **, and neither really stands up to the great quality of the original.
For my niece (a five year old who still has the cotton candy hair of toddlerhood) it is a magic brush to which there is no comparing. To my baby sister it is interchangeable with the Goody Ouchless paddle brush (she has a tougher scalp than me).
I was please with it's functionality when I first got the Tangle Teezer, but wasn't impressed as I am today. Not until after having used the Tangle Teezer for a couple months, I tried picking up my old paddle brush and brushing my hair "the old fashioned way" when I had misplace my first Tangle Teezer. Let me just say that when trying to go back to the ball-tipped paddle brush--It. Did. Not. Go. Well. I immediately implored Snuggles to let me buy a back-up Tangle Teezer at Sally Beauty Supply, to which he acquiesced most graciously. We have tried the copy cats as they come available in our area, and I am currently eyeing the Michelle Mercier brushes that just showed up at Fred Meyer's (the local Kroger brand department store), but at nearly $20 dollars, they are too expensive for an experiment right now. So far none have passed muster.
* Hair Bean comments: it has bristles that are both more flexible and more brittle than the Tangle Teezer. I broke off a bunch of the teeth, this product is super cheapo. When I first got it, I liked it quite well, but as the teeth started breaking off the 'Bean, I relegated it to VesuKitty use only.
** Tangle Tamer comments: it has an awesome feature in the fact that the super ergonomic "handle" slides between your fingers for a firm grip, but the bristles are far too stiff and sharply seamed on the tips, so it fairly shredded my hair in the areas where it encountered bad knots. It is Vesuvius' favorite kitty brush, though and it is perfect, because the way it is held, it's just as easy to groom him as it is to pet him.
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