The Flexi-8 / Lilla Rose Thread

**paper** · June 8th, 2009, 05:50 AM

Those are all very pretty DolphinPrincess! You did a great job on custom.

I have 2 new ones coming, they should be in the mail today!

**Pixna** · June 8th, 2009, 11:26 AM

DolphinPrincess, your flexis are gorgeous -- especially when they're in your stunning hair!!!

**Jessaka** · June 8th, 2009, 01:24 PM

Wow, Dolphinprincess!!! All of them are beautiful, and I especially love the black&pink one!!! I just like those colors, but yeahhh beautiful! I still need to make me some customs haha.

**eresh** · June 8th, 2009, 01:45 PM

DolphinPrincess they are lovely!
Did flexi have the little skull centerpiece or was it something you sent to them?

I'd love a Flexi with a Ginkgo leaf or greyhound head (or magen david) as centerpiece, but I highly doubt they have that.

**DolphinPrincess** · June 8th, 2009, 03:32 PM

Eresh - The Skull and crossbones was a centerpiece that they had. I had seen it on a mini. You could always ask them if they have anything like that. Also, they might be willing to find it for you. For a couple of mine, she even had to go get some beads, so I know they'll do some looking around. They're really nice though!

And thanks everyone!

**girloctopus** · June 8th, 2009, 08:58 PM

I met one of the Flexi-8 employees at the Patterson Apricot Fiesta (which was similar to a craft fair

) and she was so nice and friendly. Since the XL barely fits around my figure 8 and folded braid, she offered to make me a XXL, running on the large side for a better fit! She also gave me the special craft show pricing and shipped the XXL by priority mail. Great customer service. I'm hoping that I can fit the XXL around a bun like eresh did, but it may not work. I'm keeping my fingers crossed!

Do the dangles on some of them get caught in the hair at all?

**Rohele** · June 9th, 2009, 01:49 PM

My order seems to have gone missing....

Packages usually arrive from the US to my door within 2 weeks and I have still seen nothing.

Contacted Flexi-8 May 29 and they offered to ship another package if it didn't arrive in a few days (it didn't). So I sent and email saying nothing yet and I asked about alternative shipping methods which would include a tracking number (since the first package could not be tracked), and they haven't got back to me at all.

Does anyone know the best way to contact them? My first message (which they received) was sent through the contact customer service button at the store, and subsequent (unanswered emails) were sent as replies to the email they sent me.

At the moment I have no idea what is happening, if they have gone ahead shipped a new order, or if they are waiting for a reply (and for some reason haven't received my emails), or what exactly is happening.

I'm going to wait a few days and contact them through the website again, but I am worried I'm starting to be annoying, but I really would like to find out what is going on.

**ChrissieM** · June 9th, 2009, 03:42 PM

I got three flexi-8s in the mail yesterday....my first. Is is bad that I want to order 5 more? I should wait until my hair gets longer so I can order the bigger ones.

**Pierre** · June 9th, 2009, 11:11 PM

Originally Posted by Rohele

Does anyone know the best way to contact them? My first message (which they received) was sent through the contact customer service button at the store, and subsequent (unanswered emails) were sent as replies to the email they sent me.

There's a toll-free number on the website, but if you're not in the US that won't do much good. The number on whois is +1.6262857609. Try that.

**Pierre** · June 10th, 2009, 07:04 AM

I just looked at my medium Flexi and one of the ouches is empty. The centerpiece came with thirteen gems in a pattern of one in four in eight. One of the eight is missing. It might be in bed somewhere, as I've slept with it on, but it could just as easily be somewhere else. What should I do?