Hi,
I went to grammar school with girl who had short hair that never grew. It was a genetic abnormality. Her whole family had thick black curly hair. She was blond and her hair was not only short but also thin and sparse. Her situation never did improve. I don't know though what her family did or did not do for her besides taking her to the doctor. She never took any meds for it that I know of.
I'm sorry you're receiving negativity from others because of this and I wish I could tell you something that I know would help but I honestly don't know what the cause of her lack of growth is so I don't want to diagnose and prescribe.
I think if there is a free clinic in your area it might be best to take her to a doctor to see if she's deficient in Human growth hormone or something similar. In the meantime, hugs. Just try to make her feel beautiful, valuable, and loved. She's probably aware that she's different and that can be such a blow to a kid's self esteem.
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