(TMI warning!) I think it was caused by an infected hair follicle that turned into a cystic zit. It hurt so bad I had to get my boyfriend to sterilize a pin and drain it. It took him like 30 mins to do that and I think the pressure he applied, and the inflammation that the infection caused to the tissue, made the follicles drop their hairs about a month later and left me with a bald spot about the size of a dime/nickel. However, it is starting to grow back and I have some short fuzz there now.
Honestly, I think the best thing you can do to boost your hair growth beyond a good diet, is a good daily multivitamin and probably some fish oil capsules. If your body can handle Biotin, awesome, but if you start seeing zits your body is giving you a sign that it's too much. I might also have had a bad experience with Biotin at a low dose because I tend to already eat a lot of foods with Biotin in them (like cheese!) so I probably get more than enough from my diet anyway.
Also, welcome to the LHC!

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