Hi there, maybe a Mod can help me out!
I tried to change my email address (which is ancient and one that I don't use anymore) plus at the same time I was trying to change my password too. When I tried to enter these, I got a message about my email address being banned.

Thanks for any help!

Tammy - we don't allow email addresses from many of the free web email providers. The reason for this is because anyone can sign up for a disposable address while attempting to circumvent certain restrictions.

Hope this helps! :)

Thanks Dianyla! I do recall reading that somewhere and should have remembered that!

Thanks Dianyla! I do recall reading that somewhere and should have remembered that!
No problem! It's hard to tell what are the old quirks vs. the new quirks. ;)

Tammy - we don't allow email addresses from many of the free web email providers. The reason for this is because anyone can sign up for a disposable address while attempting to circumvent certain restrictions.

Hope this helps! :)
Really? I have a gmail address, and it works fine. Is gmail not included on the banned list?

snowbear, PMing you. ;)

i have a gmail aswell... hmmm.. i know i dont pay anything... perhaps gmail is more secure maybe?

Gmail is one of the few free email services that are not overrun with spammers. The invite-only system helps provide a relative credential.

I don't think it's invitation-only anymore, but it does have a lot better spam and hacker protection than Yahoo and Hotmail. Much better for the security of everyone at LHC.

So if someone needed to change their email address to a gmail one, can they change it or no?

I don't think it's invitation-only anymore, but it does have a lot better spam and hacker protection than Yahoo and Hotmail. Much better for the security of everyone at LHC.

You are correct - it is NOT invite only, anymore...

So if someone needed to change their email address to a gmail one, can they change it or no?
Yes they can. :smile: